Privacy policy

'DuDu Games Co., Ltd. (hereinafter referred to as 'Company') processes users' personal information for smooth and convenient service delivery.
The personal information of the processed users is protected in compliance with the laws and regulations related to personal information protection, such as the Personal Information Protection Act.
The company discloses this Privacy Policy so that users can easily check it at any time. This Privacy Policy may be changed due to changes in the relevant statutes and guidelines or changes in the company's internal policies, and the company will immediately notify the reason and contents of the change. The company uses the user's personal information within the scope notified, and if it exceeds or changes the scope, it obtains prior consent from the user.

Article 1 Items and methods of collecting personal information
The company collects the following personal information for customer consultation and service provision.

1. Common Collections
- game usage and connection records, authentication records, payment records, game versions, device information (model name, OS type and version, device identification number, Mac Address, IMEI, Android_id, etc.) and defective usage records, Google Play ID, Google Play profile, Google Play nickname (Android OS only), email.

2. Only customers who use the services listed below can collect the following information.
- Customer support service: Name, telephone number, email, certificate of identity or relationship at the time of identification
- Request for use and payment of paid services, cancellation of payment, withdrawal of subscription: open market ID, payment record
- Events and promotions: Name, address, phone number, zip code, email
- In the case of the above service, personal information can be refused. If so, some or all services may not be available.

3. In order to verify the consent of the legal representative when it is necessary to collect personal information, such as membership of children under 14 years of age,
You can collect information such as the name and contact information of your legal representative. If your legal representative does not agree, the information will be destroyed.

Article 2. Purpose of Collection and Utilization of Personal Information
The company utilizes the collected personal information for the following purposes:

1.Sending charges, providing content, purchasing and payment of charges, shipping goods or invoices, etc. according to the performance of contracts and services and the provision of services; self-

2. User management
Identity verification, personal identification, prevention of illegal use and unauthorized use of rogue members, confirmation of their intention to sign up,
Confirmation of consent from legal representatives, identification of legal representatives, preservation of records for dispute settlement, handling complaints, etc. and delivery of notices when collecting personal information of children under the age of 14;

3. Use in marketing and advertising
Developing new services and providing customized services, providing services according to statistical characteristics and publishing advertisements, validating services, providing event and advertising information, identifying access frequency, and statistics on members' use of services

Article 3 The period of possession and use of personal information
1. In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. However, the following information shall be preserved for the "preservation period" according to the grounds specified in "preservation evidence".

2. If it is necessary to preserve it under the provisions of the relevant statutes, such as the Commercial Act, the Electronic Commerce Act, etc., the company shall keep the member information for a certain period of time as prescribed by the relevant statutes. In this case, the company uses the information stored only for the purpose of storage, and the retention period is as follows.
1 Record of payment, supply of goods, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
2 Records of consumer complaints or dispute settlement: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)
3 Records of contract or withdrawal of subscription, etc.: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
4 Record of identification: 6 months (Act on Promotion of Information and Communications Utilization and Information Protection, etc.)
5 Records of communications or logs using telecommunication services: 3 months (Communication Secrets Protection Act)
6 National tax-related documents and evidentiary materials: 5 years (the Framework Act on National Taxes
7 Records on Electronic Financial Transactions: 5 years (Electronic Financial Transactions Act)

Article 4. Procedures and methods for destruction of personal information
In principle, the company destroys the information without delay after the purpose of collecting and using personal information is achieved. The destruction procedure and method are as follows.

1. Demolition procedure
1 The collected information is transferred to a separate DB (in case of paper, a separate filing box) after the purpose has been achieved and other related information.
According to the reasons for information protection under the Act (see Retention and Use Period), it is stored for a certain period and destroyed. This personal information is not used for any purpose other than to be retained except by law.
2. Demolition method
1 Personal information printed on paper is shredded or destroyed through incineration.
2 Personal information stored in electronic file form is deleted using a technical method that cannot be replayed.

Article 5. Sharing and providing personal information

1. The company uses the user's personal information within the scope notified by "Purpose of Collection and Use of Personal Information" and does not use it beyond or disclose it to the outside world without prior consent from the user. However, in the following cases, personal information can be used and provided with care.
1 Where a member agrees in advance
2 Where data is forced to be provided in accordance with the provisions of statutes or by a court, investigative agency, or other legal procedures;
Where there is a request from the administrative agency;
3 If necessary for the settlement of charges for the provision of services
4 In the case of violation of terms and conditions or policies, such as service terms and conditions posted or other member services;

Article 6. Rights of Members and legal representatives and their methods of exercise;

1. Members and legal representatives may inquire or modify the personal information of the registered person or children under the age of 14 at any time, and may request termination of membership.
2. Inquiry into personal information of members or children under the age of 14?In order to modify the member's personal information change (or "modify member's information") and cancel (withdrawal of consent), the member can be viewed, corrected, or withdrawn directly after going through the identification process.
3. If a member requests correction or deletion of his or her personal information, the company shall check whether he or she is a member and take necessary measures without delay.
4. The company processes personal information revoked or deleted at the request of the customer or legal representative as specified in Article 3 (Hold and Use Period of Personal Information) and makes it impossible to read or use it for other purposes.

Article 7. Technical and administrative protection measures of personal information.
The company is taking the following technical and administrative measures to ensure safety without loss, theft, leakage, tampering, or damage of personal information in handling customers' personal information.
The company is doing its best to prevent members' personal information from being leaked or damaged by hacking or computer viruses.
We frequently back up data in case of personal information damage, and we use the latest vaccine program to prevent customers' personal information or data from being leaked or damaged, and to safely transfer personal information on the network through cryptographic algorithms. We also use intrusion prevention systems to control unauthorized access from outside, and we strive to have all possible technical devices to ensure system stability.
The company limits the customer's handling of personal information to the person in charge and regularly updates the information by giving them a separate password, and always emphasizes compliance with the company's personal information processing policy through frequent training for the person in charge. Also, we regularly check the implementation of the company's personal information processing policy and compliance with the person in charge, and if any problems are found, we make efforts to correct them immediately.
However, the company shall not be held liable for any problems caused by the leakage of personal information such as ID and password due to the member's own carelessness or internet problems.

Article 8. Civil Service on Personal Information
The company designates a person in charge of personal information management as follows to protect the customer's personal information and handle complaints related to personal information.

Personal Information Management Officer
Name: Steve Yung
Affiliate/ Position: Meiliwan, Xiangzhou District, Zhuhai City, Guangdong Province, China
E-mail : game@dudu-games.com

Article 9. Guitar
The customer can report any personal information protection related complaints that occur while using the company's services to the person in charge of personal information management or the department in charge. The company will quickly and fully respond to the customer's.

Article 10. Obligations of Notice
If there is any addition, deletion, or modification of this Privacy Policy, it will be notified through the notice.

a supplementary clause
This Privacy Policy will be implemented from Aug 1, 2020.